Refund Policy & Guarantee

1. The two subscription options

Monthly · $9/month
No guarantee, cancel anytime. Auto-renews each month.

Season Pass · $69 (one-time)
12 months of access, 3 projects, refund guarantee if you don't ship.

2. The Season Pass guarantee

✓ 100% refund guaranteed if:

You don't complete your quest #30 before it's due, OR
12 months have passed since your purchase (whichever comes first)

In that case, you're entitled to a full refund, no questions asked.

⚠️ Legal review needed: Define precisely what "shipped" means: MVP online? First sale? Have a lawyer review this section.

3. What counts as "completed"

A quest is completed when:
• You marked it "done" in a check-in
• The next quest unlocked
• Your plan recorded the completion

In other words: you followed your 30-day journey, even if slowly.

⚠️ Clarify: What's the difference between "completing the plan" and "having a product online"? Confirm with the founder.

4. How to request a refund

Before quest #30 or within 12 months:

1. Email the founder with "Refund" in the subject
2. Simply say "I didn't complete the journey"
3. We process your refund via Stripe in 5-7 days

No paperwork, no questions.

5. Monthly subscription

For the $9/month subscription:
• Cancel anytime
• No refunds for past months (you had access)
• Cancellation is immediate

6. Refunds for service issues

If ShipInDays has a critical bug or is down for more than 3 consecutive days and you request a refund, we'll negotiate. Contact the founder.

⚠️ Legal review needed: Define SLA terms more precisely. A lawyer can strengthen this section.

7. Taxes

Displayed prices don't include taxes. Taxes will be added at checkout based on your location (handled by Stripe).

8. Not covered

No refunds for:
• You used the service (it's not a free trial after-the-fact)
• "I didn't have time" isn't the same as "I didn't complete the journey"
• Requests after 12 months (deadline passed)

9. Questions?

Email the founder. Response within 48 hours guaranteed.


Last updated: September 2026